Legal

Privacy Policy

Last updated: June 25, 2026

This Privacy Policy explains how Hong Kong Rest Technology Co., Limited ("we", "us", or "our") collects, uses, and protects information in connection with AI PORTRA.

1. Information we collect

  • User content: photos, prompts, videos, and other materials you choose to upload or create through AI PORTRA.
  • Usage information: app interactions, feature usage, generation history, crash reports, diagnostics, and performance data.
  • Device information: device type, operating system, app version, language, country or region, and similar technical information.
  • Support information: your email address and the content of messages you send to customer support.
  • Purchase information: subscription or purchase status may be processed through app store providers. We do not directly collect full payment card details.

2. How we use information

  • To provide AI generation, image animation, photo restoration, template features, and related app functionality.
  • To improve app quality, troubleshoot issues, measure performance, and develop new features.
  • To respond to customer support requests and communicate service-related information.
  • To help protect the app, users, and our services from misuse, abuse, fraud, or technical problems.
  • To comply with applicable legal, regulatory, and platform requirements.

3. User content

  • You are responsible for the content you upload, submit, or generate through AI PORTRA.
  • We process user content to provide the features you request, such as text-to-video, image-to-video, and AI photo restoration.
  • You should only upload content that you have the right to use and that does not violate the rights or privacy of others.

4. Sharing of information

  • We may share information with service providers that help us operate, host, analyze, secure, or improve AI PORTRA.
  • We may share information when required by law, legal process, platform rules, or to protect our rights, users, and services.
  • We do not sell your personal information.

5. Data retention

  • We retain information for as long as needed to provide the service, maintain app functionality, comply with legal obligations, resolve disputes, and enforce our agreements.
  • Retention periods may vary depending on the type of information and the reason it is processed.

6. Security

  • We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration.
  • No internet or mobile service can be guaranteed to be completely secure.

7. Children

  • AI PORTRA is not intended for children under the age required by applicable law to use online services without parental consent.
  • If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

8. Your choices

  • You may stop using the app at any time.
  • You may contact us to request assistance with privacy-related questions or account and data requests, subject to applicable law and verification.

9. Changes to this policy

  • We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.

10. Contact us

If you have questions about this Privacy Policy, contact us at portra@brportar.com.